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FAQ

Frequently Ask Questions.

A: Book a call today. You’ll have a trained support rep ready in 72 hours or less.

A: Yes — 24/7 and holiday coverage is available. Just mention it during onboarding. (Additional rates may apply.)

A: No. We train, onboard, and manage everything for you. You get a rep who’s ready to handle support from day one.

A: We’ll train the rep on your SOPs, macros, and workflow. You don’t have to lift a finger — just approve before we go live.

A: No catch. We recruit experienced support agents from lower-cost economies, many with college degrees and prior work at eCom brands and call centers. You’re getting skill and fluency, not some random VA. We just don’t charge bloated agency rates.

A: We replace agents instantly: no excuses, no drama. You’ll never be stuck with a bad rep.